Skill Logica Logo
Australia | New Zealand | United States / Canada | Europe / Africa / Asia | Who Uses SkillLogica?
General Category Listing | Money Saving Packages
Internet | Networks | Stand Alone PC's | Pricing
Technical Tips | New Product Announcements | News
General FAQ's | Internet / Online FAQ's | Network FAQ's | Software FAQ's | Request Demo CD | Request Support
Client / Candidate Software | Staffing Industry Associations | Job Boards | Training Resources | Online Surveys
Company Info | Request Information | Request Support | Contact Us
subglobal8 link | subglobal8 link | subglobal8 link | subglobal8 link | subglobal8 link | subglobal8 link | subglobal8 link

Internet - Online FAQs

Online Account FAQ

For your convenience, we've compiled the answers to the online account questions most frequently asked by our customers.

Internet Testing - Technical Questions

  1. What hardware do I need to run Internet testing?
  2. What software do I need to run Internet testing?
  3. What are the connection and bandwidth requirements for Internet testing?
  4. Can I run Internet testing from behind a firewall? What about a proxy server?
  5. Can we run our own copy of Internet testing over an intranet or other LAN, WAN or VPN?

The Answers

Internet Testing

  1. What hardware do I need to run Internet testing?

Online Testing supports recent versions of Microsoft Windows (7/ Vista/ 2003/  XP/ 2000), as well as certain configurations of Mac OS 9 and OS X.  Please contact Technical Support for more information.

  1. What software do I need to run Internet testing?

All you need is a compatible Web browser; We recommend Mozilla Firefox or Microsoft Internet Explorer 8.  Earlier versions of Microsoft Internet Explorer are also supported however there are known issues with Internet Explorer 7.0 due to Microsoft programming shortcomings.

We also recommend the following browser settings:

    • Both Java and Javascript enabled.
    • Pop-up blockers turned OFF.
    • All screen savers turned off permanently.
    • Page caching should be turned off completely.  Choose Tools/Internet Options/Settings... and select the "Every visit to the page" option.
    • JIT compiler turned off.
 
  1. What are the connection and bandwidth requirements to run Internet testing?

You need to be able to open a standard http Web connection (TCP/IP port 80) to our servers. You also need to be able to connect using standard 128-bit SSL (TCP/IP port 443) to our servers.

These are the minimum and recommended bandwidth requirements for Online Testing:

    • Standard Tests: The minimum recommended bandwidth to run non-audio tests is a dedicated 56 kbps client-side connection per workstation. At this speed, tests will have delays at test start and end but generally will give acceptable, although slow performance during the test.
    • Audio-enabled Tests: The minimum recommended bandwidth to run audio tests is a dedicated 128 kbps client-side, high-quality, low-latency connection per workstation.
 
  1. Can Internet testing be run from behind a firewall?  What about a Proxy Server?

If your system is able to make standard http (TCP/IP port 80) and SSL/https (TCP/IP port 443) connections to external servers, then you should be able to run Online Testing.  Those with a Proxy Server within their configuration/ network should click here to contact us for additional information.

  1. Can we run our own copy of Internet testing over an intranet or other LAN, WAN or VPN?

The Online Testing system is Internet-based and can be accessed via browsers within your organization's network, but you cannot install your own copy of the Internet product on your internal network. If you have further questions about Internet testing solutions, please contact Sales Support


I still have questions. What should I do?
  • If you have a technical question that isn't answered above, you may contact Technical Support staff via email at Online Support.

  • If your question is sales related you may contact Sales and Marketing department via email at Online Sales.

About Us | Site Map | Legal | Privacy Policy | Contact Us | ©2000 © 2000 - SkillCheck Pacific Pty Ltd